Shipping policy
Shipping Policy
Last updated: March 202
Thank you for shopping with Zubio. Below you will find information about our shipping process, delivery times, and other important details.
Order Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
Orders placed after 11:AM (UK time) will be processed on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping Rates & Delivery Times
We offer shipping across the United Kingdom.
Estimated delivery times:
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Standard Shipping: 2–4 business days
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Express Shipping: 1–2 business days
Shipping costs are calculated at checkout based on your location and selected shipping method.
From time to time, we may offer free shipping promotions, which will be clearly displayed on our website.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor the progress of your delivery.
Please allow up to 24 hours for tracking information to update.
Shipping Delays
While we aim to deliver your order within the estimated timeframe, delays may occasionally occur due to:
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High order volumes
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Courier delays
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Weather conditions
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Public holidays
If your order is significantly delayed, please contact our support team.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
Zubio is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us immediately at:
Lost or Damaged Packages
If your order arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery.
Our team will work with the courier to resolve the issue as quickly as possible.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: info@zubio.co